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Returns and Exchanges

Returns and Exchanges 

We want you to be lifelong customers and enjoy the outdoors with quality products from Outdoorease. That’s why we stand behind what we sell. Upon receiving your order, please inspect all items.  If what you purchased is defective, the wrong size or is not what you expected, please contact us at gooutdoors@protonmail.com within 7 days of receiving your products so we can process a return or exchange.

  •  Please remember that we can only take back unworn, unwashed and unused merchandise. 
  •  The customer is responsible for the cost of return shipping, but of course, if what you ordered is defective or a mistake on our part, we will handle all shipping costs.
  •  Refunds or exchanges are only for the value of the products purchased.

 Since we are not a big chain store or a large corporation, when you reach out to us with an issue or a comment, you will hear from the owners themselves. Hope you enjoy your purchase from Outdoorease!